User Agreement

By signing up to use an account through, or any associated websites, APIs, or mobile applications (collectively the “Baetcoin Site”), you agree that you have read, understood, and accepted all of the terms and conditions contained in this Agreement, as well as our Privacy Policy.

Part 1: General Use

1. Basic Baetcion Services.

1.1. Eligibility. To be eligible to use the Baetcoin Services, you must be at least 18 years old.

Your eligibility to access Baetcion Services also depends on the country in which you reside. All visitors from countries listed as UN Embargoed countries will be blocked from visiting the website, and therefore are not eligible for using any of the services provided by Baetcoin.

Currently we do not allow visitors or users from the following countries:

  • Afghanistan
  • Central African Republic
  • Democratic Republic of Congo
  • Eritrea
  • Gunia-Bissau
  • Iraq
  • Ivory Cost
  • Lebanon
  • Liberia
  • Libya
  • North Korea
  • Somalia
  • South Sudan
  • Sudan
  • Syria
  • Yemen

The list of banned countries is subject to updates without prior notification.

1.2. Baetcoin Services. Your Baetcoin account (“Baetcoin Account”) encompasses the following basic Baetcoin services: One or more hosted Digital Currency wallets that allow users to store certain supported digital currencies, like Bitcoin or Ethereum (“Digital Currency”), and to track, transfer, and manage their supported Digital Currencies (the “Hosted Digital Currency Wallet”); Digital Currency conversion services through which users can buy and sell supported Digital Currencies in transactions with Baetcoin (the “Conversion Services”); and United States Dollars (USD) account for use in connection with other Baetcoin Services (collectively the “Baetcoin Services”). The risk of loss in trading or holding Digital Currency can be substantial. You should therefore carefully consider whether trading or holding Digital Currency is suitable for you in light of your financial condition.

2. Creating a Baetcoin Account.

2.1. Registration of Baetcoin Account. In order to use any of the Baetcoin Services, you must first register by providing your name, an e-mail address, password, and Answering a secret question of your choice. Baetcoin may, in our sole discretion, refuse to allow you to establish a Baetcoin Account, or limit the number of Baetcoin Accounts that a single user may establish and maintain at any time.

2.2. Identity Verification. In order to use certain features of the Baetcoin Services, including certain transfers of Digital Currency and/or government-issued currency (“Fiat Currency”), you may be required to provide Baetcoin with certain personal information, including, but not limited to, your name, address, telephone number, residence address, date of birth and government identification document. In submitting this or any other personal information as may be required, you verify that the information is accurate and authentic, and you agree to update Baetcoin if any information changes. You hereby authorize Baetcoin to, directly or through third parties make any inquiries we consider necessary to verify your identity and/or protect against fraud, including to query identity information contained in public reports (e.g., your name, address, past addresses, or date of birth), and to take action we reasonably deem necessary based on the results of such inquiries and reports. You further authorize any and all third parties to which such inquiries or requests may be directed to fully respond to such inquiries or requests.

3. Hosted Digital Currency Wallet.

3.1. In General. The Hosted Digital Currency Wallet services allow you to send supported Digital Currency to, and request, receive, and store supported Digital Currency from, third parties pursuant to instructions you provide through the Baetcoin Site (each such transaction is a “Digital Currency Transaction”). Baetcoin reserves the right to refuse to process or to cancel any pending Digital Currency Transaction as required by law or in response to a subpoena, court order, or other binding government order or to enforce transaction limits Baetcoin cannot reverse a Digital Currency Transaction which has been broadcast to a Digital Currency network. The Hosted Digital Currency Wallet services are available only in connection with those Digital Currencies that Baetcoin , in its sole discretion, decides to support. The Digital Currencies that Baetcoin supports may change from time to time. If you have any questions about which Digital Currencies Baetcoin currently supports, please visit our support. Under no circumstances should you attempt to use your Hosted Digital Currency Wallet services to store, send, request, or receive digital currencies in any form that are not supported by Baetcoin. Baetcoin assumes no responsibility or liability in connection with any attempt to use Baetcoin Services for digital currencies that Baetcoin does not support.

3.2. Digital Currency Transactions. Baetcoin processes supported Digital Currency according to the instructions received from its users and we do not guarantee the identity of any user, receiver, requestee or other parties. You should verify all transaction information prior to submitting instructions to Baetcoin. Once submitted to a Digital Currency network, a Digital Currency Transaction will be unconfirmed for a period of time pending sufficient confirmation of the transaction by the Digital Currency network. A transaction is not complete while it is in a pending state. Funds associated with transactions that are in a pending state will be designated accordingly, and will not be included in your Baetcoin Account balance or be available to conduct transactions. Baetcoin may charge network fees (miner fees) to process a Digital Currency transaction on your behalf. Baetcoin will calculate the network fee in its discretion, although Baetcoin will always notify you of the network fee at or before the time you authorize the transaction.

3.3. Third Party Payments. Baetcoin has no control over, or liability for, the delivery, quality, safety, legality or any other aspect of any goods or services that you may purchase or sell to or from a third party (including other users of Baetcoin Services). Baetcoin is not responsible for ensuring that a buyer or a seller you may transact with will actually complete the transaction or is authorized to do so. If you experience a problem with any goods or services purchased from, or sold to, a third party in connection with Digital Currency transferred using the Baetcoin Services, or if you have a dispute with such third party, you must resolve the dispute directly with that third party. If you believe a third party has behaved in a fraudulent, misleading, or inappropriate manner, or if you cannot adequately resolve a dispute with a third party, you may notify Baetcoin Support so that we may consider what action to take, if any.

3.4 Advanced Protocols. Unless specifically announced on our website or through some other official public statement of Baetcoin, we do not support metacoins, colored coins, side chains, other derivatives, enhanced, or forked protocols, tokens, or coins which supplement or interact with a Digital Currency supported by Baetcoin (collectively, “Advanced Protocols”). Do not use your Baetcoin Account to attempt to receive, request, send, store, or engage in any other type of transaction involving an Advanced Protocol. The Baetcoin platform is not configured to detect and/or secure Advanced Protocol transactions and Baetcoin assumes absolutely no responsibility whatsoever in respect to Advanced Protocols.

3.5 Operation of Digital Currency Protocols. Baetcoin does not own or control the underlying software protocols which govern the operation of Digital Currencies supported on our platform. In general, the underlying protocols are open source and anyone can use, copy, modify, and distribute them. By using the Baetcoin platform, you acknowledge and agree (i) that Baetcoin is not responsible for operation of the underlying protocols and that Baetcoin makes no guarantee of their functionality, security, or availability; and (ii) that the underlying protocols are subject to sudden changes in operating rules (a/k/a “forks”), and that such forks may materially affect the value, function, and/or even the name of the Digital Currency you store in the Baetcoin platform. In the event of a fork, you agree that Baetcoin may temporarily suspend Baetcoin operations (with or without advance notice to you) and that Baetcoin may, in its sole discretion, decide whether or not to support (or cease supporting) either branch of the forked protocol entirely. You acknowledge and agree that Baetcoin assumes absolutely no responsibility whatsoever in respect of an unsupported branch of a forked protocol.

4. Conversion Services.

4.1. In General. Eligible users in certain jurisdictions may buy or sell supported Digital Currency through the Conversion Services. The Conversion Services are subject to the Baetcoin “Conversion Rate” for the given transaction. “Conversion Rate” means the price of a given supported Digital Currency amount in terms of Fiat Currency or other Digital Currency as quoted on the Baetcoin Site. The Conversion Rate is stated either as a “Buy Price” or as a “Sell Price,” which is the price in terms of Fiat Currency or Digital Currency at which you may buy or sell supported Digital Currency to Baetcoin. You acknowledge that the Buy Price Conversion Rate may not be the same as the Sell Price Conversion Rate at any given time, and that Baetcoin may add a margin or “spread” to the quoted Conversion Rate. You agree, as a condition of using any Baetcoin Conversion Services, to accept the Conversion Rate as the sole conversion metric. Baetcoin reserves the right to delay any Conversion Service transaction if it perceives a risk of fraud or illegal activity. Baetcoin does not guarantee the availability of its Conversion Service, and the act of purchasing supported Digital Currency from Baetcoin does not result in a guarantee that you may sell your supported Digital Currency to Baetcoin.

4.2. Purchase Transactions. After successfully completing the Verification Procedures, you may purchase supported Digital Currency by linking a valid payment method. You authorize Baetcoin to initiate debits from your selected payment method(s) in settlement of purchase transactions. A Conversion Fee (defined below) applies to all purchase transactions. Although Baetcoin will attempt to deliver supported Digital Currency to you as promptly as possible, funds may be debited from your selected payment method before Digital Currency is delivered to your Baetcoin Account. We will make best efforts to fulfill all transactions, but in the rare circumstance where Baetcoin cannot fulfill your purchase order, we will notify you and seek your approval to fulfill the purchase order at the current Buy Price Conversion Rate. To secure the performance of your obligations under this Agreement, you grant to Baetcoin a lien on and security interest in and to the balances in your account.

4.3. Reversals; Cancellations. You cannot cancel, reverse, or change any transaction marked as complete or pending. If your payment is not successful or if your payment method has insufficient funds, you authorize Baetcoin, in its sole discretion, either to cancel the transaction or to debit your other payment methods, including Baetcoin balances or other linked accounts, in any amount necessary to complete the transaction. You are responsible for maintaining an adequate balance and/or sufficient credit limits in order to avoid overdraft, insufficient funds, or similar fees charged by your payment provider. Baetcoin reserves the right to refuse to process, or to cancel or reverse, any purchases or sales of Digital Currency in its sole discretion, even after funds have been debited from your account(s), if Baetcoin suspects the transaction involves (or has a high risk of involvement in) money laundering, terrorist financing, fraud, or any other type of financial crime; in response to a subpoena, court order, or other government order; if Baetcoin reasonably suspects that the transaction is erroneous; or if Baetcoin suspects the transaction relates to Prohibited Use or a Prohibited Business as set forth below. In such instances, Baetcoin will reverse the transaction and we are under no obligation to allow you to reinstate a purchase or sale order at the same price or on the same terms as the canceled transaction.

4.4. Payment Services Partners. Baetcoin may use a third party payment processor to process any Fiat Currency payment between you and Baetcoin, including but not limited to payments in relation to your use of the Conversion Service or deposits or withdrawals from your Currency Wallet.

5. Currency Wallet.

5.1. Currency Wallets. Users may establish and fund one or more Currency Wallets to facilitate transactions on the Baetcoin platform. You are the owner of the balance of each of your Currency Wallets. Baetcoin holds the balance of your Currency Wallets in dedicated custodial accounts with financial institutions. All funds held in a Currency Wallet are held on trust by Baetcoin for the benefit of the user, or by a licensed Electronic Money Institution on behalf of the user.

5.2. Deposits and Withdrawals. Funding your Beatcoin Account. In order to complete an order or trade via the Conversion Services, you must first load Funds to your Beatcoin Account using one of the approved External Accounts identified via the Conversion Services. You may be required to verify that you control the External Account that you use to load Funds into your Beatcoin Account. You may be charged fees by the External Account you use to fund your Beatcoin Account. Beatcoin is not responsible for any External Account fees or for the management and security of any External Account. You are solely responsible for your use of any External Account, and you agree to comply with all terms and conditions applicable to any External Account. The timing associated with a load transaction will depend in part upon the performance of third parties responsible for maintaining the applicable External Account, and Beatcoin makes no guarantee regarding the amount of time it may take to load Funds into your Beatcoin Account.

About Funds Held In Your Beatcoin Account – Be advised that fiat funds held in your Beatcoin account are exclusively for the purchase of Digital Coins and Tokens or withdrawal to your approved External Account. Proceeds from the sale of Digital Coins and Tokens will be credited to your fiat account, less any transactional or other fees. Furthermore, be advised that Beatcoin does not pay interest on free fiat balances held in your account. For withdrawals, Baetcoin will immediately debit your Currency Wallet when you authorize a withdrawal and funds will typically settle to you within two to three business days.

6. General Use, Prohibited Use, and Termination.

6.1. Limited License. We grant you a limited, nonexclusive, nontransferable license, subject to the terms of this Agreement, to access and use the Baetcoin Site, and related content, materials, information (collectively, the “Content”) solely for approved purposes as permitted by Baetcoin from time to time. Any other use of the Baetcoin Site or Content is expressly prohibited and all other rights, title, and interest in the Baetcoin Site or Content is exclusively the property of Baetcoin and its licensors. You agree you will not copy, transmit, distribute, sell, license, reverse engineer, modify, publish, or participate in the transfer or sale of, create derivative works from, or in any other way exploit any of the Content, in whole or in part. “”, “Baetcoin ” and all logos related to the Baetcoin Services or displayed on the Baetcoin Site are either trademarks or registered marks of Baetcoin or its licensors. You may not copy, imitate or use them without Baetcoin ‘s prior written consent.

6.2. Website Accuracy. Although we intend to provide accurate and timely information on the Baetcoin Site, the Baetcoin Site (including, without limitation, the Content) may not always be entirely accurate, complete or current and may also include technical inaccuracies or typographical errors. In an effort to continue to provide you with as complete and accurate information as possible, information may be changed or updated from time to time without notice, including without limitation information regarding our policies, products and services. Accordingly, you should verify all information before relying on it, and all decisions based on information contained on the Baetcoin Site are your sole responsibility and we shall have no liability for such decisions. Links to third-party materials (including without limitation websites) may be provided as a convenience but are not controlled by us. You acknowledge and agree that we are not responsible for any aspect of the information, content, or services contained in any third-party materials or on any third party sites accessible or linked to the Baetcoin Site,

6.3. Prohibited Use. In connection with your use of the Baetcoin Services, and your interactions with other users, and third parties you agree and represent you will not engage in any Prohibited Business or Prohibited Use. We reserve the right at all times to monitor, review, retain and/or disclose any information as necessary to satisfy any applicable law, regulation, sanctions programs, legal process or governmental request. We reserve the right to cancel and/or suspend your Baetcoin Account and/or block transactions or freeze funds immediately and without notice if we determine, in our sole discretion, that your Account is associated with a Prohibited Use and/or a Prohibited Business.

6.4. Export Controls & Sanctions. Your use of the Baetcoin Services and the Baetcoin Site is subject to international export controls and economic sanctions requirements. By sending, receiving, buying, selling, trading or storing Digital Currency through the Baetcoin Site or Baetcoin Services, you represent and warrant that you will comport with those requirements. Without limiting the foregoing, you may not acquire Digital Currency or use any of the Baetcoin Services through the Baetcoin Site if: (1) you are in, under the control of, or a national or resident of North Korea, Sudan, or Syria or any other country subject to UN sanctions,  or (2) you intend to supply any acquired or stored Digital Currency or Baetcion Services North Korea, Sudan or Syria or to a person on the Specially Designated Nationals List, Denied Persons List, Unverified List ot Entity List.

6.5. Suspension, Termination, and Cancellation. Baetcoin may: (a) suspend, restrict, or terminate your access to any or all of the Baetcoin Services, and/or (b) deactivate or cancel your Baetcoin Account if:

  • We are so required by a facially valid subpoena, court order, or binding order of a government authority; or
  • We reasonably suspect you of using your Baetcoin Account in connection with a Prohibited Use or Business; or
  • Use of your Baetcoin Account is subject to any pending litigation, investigation, or government proceeding and/or we perceive a heightened risk of legal or regulatory non-compliance associated with your Account activity; or
  • Our service partners are unable to support your use; or
  • You take any action that Baetcoin deems as circumventing Baetcoin’s  controls, including, but not limited to, opening multiple Baetcoin Accounts or abusing promotions which Baetcoin may offer from time to time.
  • You breach our Behavior Policy

If  Baetcoin suspends or closes your account, or terminates your use of Baetcoin Services for any reason, we will provide you with notice of our actions unless a court order or other legal process prohibits Baetcoin from providing you with such notice. You acknowledge that Baetcoin’s decision to take certain actions, including limiting access to, suspending, or closing your account, may be based on confidential criteria that are essential to Baetcoin’s risk management and security protocols. You agree that Baetcoin is under no obligation to disclose the details of its risk management and security procedures to you.

6.6. Relationship of the Parties. Baetcoin is an independent contractor for all purposes. Nothing in this Agreement shall be deemed or is intended to be deemed, nor shall it cause, you and Baetcoin to be treated as partners, joint ventures, or otherwise as joint associates for profit, or either you or Baetcoin to be treated as the agent of the other.

6.7. Privacy of Others; Marketing. If you receive information about another user through the Baetcoin Services, you must keep the information confidential and only use it in connection with the Baetcoin Services. You may not disclose or distribute a user’s information to a third party or use the information except as reasonably necessary to effectuate a transaction and other functions reasonably incidental thereto such as support, reconciliation, and accounting unless you receive the user’s express consent to do so. You may not send unsolicited email to a user through the Baetcoin Services.

6.8. Password Security; Contact Information. You are responsible for maintaining adequate security and control of any and all IDs, passwords, or any other codes that you use to access the Baetcoin Services. Any loss or compromise of the foregoing information and/or your personal information may result in unauthorized access to your Baetcoin Account by third-parties and the loss or theft of any Digital Currency and/or funds held in your Baetcoin Account and any associated accounts. You are responsible for keeping your email address up to date in your Account Profile in order to receive any notices or alerts that we may send you. We assume no responsibility for any loss that you may sustain due to compromise of account login credentials due to no fault of Baetcoin and/ or failure to follow or act on any notices or alerts that we may send to you. In the event you believe your Baetcoin Account information has been compromised, contact Baetcoin Support immediately.

6.9. Taxes. It is your sole responsibility to determine whether, and to what extent, any taxes apply to any transactions you conduct through the Baetcoin Services, and to withhold, collect, report and remit the correct amounts of taxes to the appropriate tax authorities. Your transaction history is available through your Baetcoin Account.

6.10. Unclaimed Property. If Baetcoin is holding funds in your account, and Baetcoin is unable to contact you and has no record of your use of the Services for several years, applicable law may require Baetcoin to report these funds as unclaimed property to the applicable jurisdiction. If this occurs, Baetcoin will try to locate you at the address shown in our records, but if Baetcoin is unable to locate you, it may be required to deliver any such funds to the applicable or jurisdiction as unclaimed property. Baetcoin reserves the right to deduct a dormancy fee or other administrative charges from such unclaimed funds, as permitted by applicable law.

7. Customer Feedback, Queries, Complaints, and Dispute Resolution

7.1. Contact Baetcoin. If you have any feedback, questions, or complaints, contact us via our Customer Support webpage.

When you contact us please provide us with your name, email, and any other information we may need to identify you, your Baetcoin Account, and the transaction on which you have feedback, questions, or complaints.

7.2. Complaints. In the event of a complaint, please set out the cause of your complaint, how you would like us to resolve the complaint and any other information you believe to be relevant. We will acknowledge your complaint within 24 hours of its receipt if you contact us via our Customer Support webpage. A Customer Complaints officer (“Officer”) will consider your complaint. The Officer will consider your complaint without prejudice based on the information you have provided and any information provided by Baetcoin. Within four weeks of our receipt of your complaint the Officer will address your complaint by sending you an e-mail (“Resolution Notice”) in which the Officer will: (i) offer to resolve your complaint in the way your requested; (ii) make a determination rejecting your complaint and set out the reasons for the rejection; or (iii) offer to resolve your complaint with an alternative solution. Upon receipt of the Resolution Notice, you will have 20 business days to accept or reject the offer or determination, which you must do by following the instructions set out in the Resolution Notice. Failure to respond to a Resolution Notice will be deemed to be a withdrawal of the complaint and an acceptance that we have no liability to you regarding the subject matter of the complaint. If you are late in responding to the Resolution Notice, Baetcoin may treat your response as if it has been submitted on time.

7.3. Appeals. In the event that you reject an offer or determination (“Rejection”), please set out the reasons for the Rejection and include any additional information that you believe is pertinent to your complaint. Any Rejection will be treated as an application to appeal the offer or determination set out in the Resolution Notice. Our Customer Appeals committee (“Appeals Committee”) will impartially consider your complaint (including any additional information provided). We will acknowledge your Rejection within 24 hours of its receipt if you contact us in the prescribed electronic way, and within ten business days if you contact us in any other prescribed way. Within four weeks of our receipt of the Rejection the Appeals Committee will address your complaint by sending you an e-mail (“Final Notice”) in which the Appeals Committee will: (i) uphold the Resolution Notice; or (ii) reject the Resolution Notice. Notwithstanding its decision regarding the Resolution Notice, the Appeals Committee may also make a new offer to resolve the complaint. Upon receipt of the Final Notice, you will have 20 business days to accept or reject the offer or determination, which you must do by following the instructions set out in the Final Notice. Baetcoin may extend the deadline for you to accept the offer. Failure to respond to a Final Notice will be deemed to be a withdrawal of the complaint and an acceptance that we have no liability to you regarding the subject matter of the complaint. For consumers only: if you fail to respond to a Final Notice and file a claim in a competent court, your failure may be used as evidence of your unwillingness to settle the issue and/or the vexatious nature of the complaint.

7.4. Offers. Any offer made under this Section 7 will only become binding on Baetcoin if you accept the offer by following the instructions provided by Baetcoin within the stated timeframe. Any offer under this Section 7 will not constitute any admission by Baetcoin of any wrongdoing or liability regarding the subject matter of the complaint. Any acceptance of an offer by you will constitute an acceptance that the complaint is resolved and an undertaking that you will not file a claim in any competent court against Baetcoin regarding the subject matter of the complaint.

7.5. Claims. This provision only applies to consumers. You agree to use the complaints procedure of this Section 7 before filing any claim in a competent court. Failure to comply with this provision may be used as evidence of your unwillingness to settle the issue and/or the vexatious nature of the complaint.

8. General Provisions.

8.1. Computer Viruses. We shall not bear any liability, whatsoever, for any damage or interruptions caused by any computer viruses, spyware, scareware, Trojan horses, worms or other malware that may affect your computer or other equipment, or any phishing, spoofing or other attacks. We advise the regular use of a reputable and readily available virus screening and prevention software. You should also be aware that email services are vulnerable to spoofing and phishing attacks and should use care in reviewing messages purporting to originate from Baetcoin. Always log into your Baetcoin Account through the Baetcoin Site to review any transactions or required actions if you have any uncertainty regarding the authenticity of any communication or notice.

8.2. Release of Baetcoin; Indemnification. If you have a dispute with one or more users of the Baetcoin services, you release Baetcoin , its affiliates and service providers, and each of their respective officers, directors, agents, joint venturers, employees and representatives from any and all claims, demands and damages (actual and consequential) of every kind and nature arising out of or in any way connected with such disputes. You agree to indemnify and hold Baetcoin , its affiliates and Service Providers, and each of its or their respective officers, directors, agents, joint venturers, employees and representatives, harmless from any claim or demand (including attorneys’ fees and any fines, fees or penalties imposed by any regulatory authority) arising out of or related to your breach of this Agreement or your violation of any law, rule or regulation, or the rights of any third party.



Baetcoin makes no representations about the accuracy or completeness of historical Digital Currency price data available on the Site. Baetcoin will make reasonable efforts to ensure that requests for electronic debits and credits involving bank accounts, credit cards, and check issuances are processed in a timely manner but Baetcoin makes no representations or warranties regarding the amount of time needed to complete processing which is dependent upon many factors outside of our control.

8.4. Entire Agreement. This Agreement, the Privacy Policy, E-Sign Consent, and Appendices incorporated by reference herein comprise the entire understanding and agreement between you and Baetcion as to the subject matter hereof, and supersedes any and all prior discussions, agreements and understandings of any kind (including without limitation any prior versions of this Agreement), and every nature between and among you and Baetcion .Section headings in this Agreement are for convenience only, and shall not govern the meaning or interpretation of any provision of this Agreement.

8.5. Amendments. We may amend or modify this Agreement by posting on the Baetcoin Site or emailing to you the revised Agreement, and the revised Agreement shall be effective at such time. If you do not agree with any such modification, your sole and exclusive remedy is to terminate your use of the Services and close your account. You agree that we shall not be liable to you or any third party for any modification or termination of the Baetcoin Services, or suspension or termination of your access to the Baetcoin Services, except to the extent otherwise expressly set forth herein. If the revised Agreement includes a material change, we will endeavor to provide you an advanced notice via our website and/or email before the material change becomes effective.

8.6. Assignment. You may not assign any rights and/or licenses granted under this Agreement. We reserve the right to assign our rights without restriction, including without limitation to any Baetcoin affiliates or subsidiaries, or to any successor in interest of any business associated with the Baetcoin Services. Any attempted transfer or assignment in violation hereof shall be null and void. Subject to the foregoing, this Agreement will bind and inure to the benefit of the parties, their successors and permitted assigns.

8.7. Severability. If any provision of this Agreement shall be determined to be invalid or unenforceable under any rule, law or regulation or any governmental agency, local, state, or federal, such provision will be changed and interpreted to accomplish the objectives of the provision to the greatest extent possible under any applicable law and the validity or enforceability of any other provision of this Agreement shall not be affected.

8.8 Change of Control. In the event that Baetcoin is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control.

8.9 Survival. All provisions of this Agreement which by their nature extend beyond the expiration or termination of this Agreement, including, without limitation, sections pertaining to suspension or termination, Baetcoin Account cancellation, debts owed to Baetcoin, general use of the Baetcoin Site, disputes with Baetcoin, and general provisions, shall survive the termination or expiration of this Agreement.

8.10 Force Majeure. We shall not be liable for delays, failure in performance or interruption of service which result directly or indirectly from any cause or condition beyond our reasonable control, including but not limited to, any delay or failure due to any act of God, act of civil or military authorities, act of terrorists, civil disturbance, war, strike or other labor dispute, fire, interruption in telecommunications or Internet services or network provider services, failure of equipment and/or software, other catastrophe or any other occurrence which is beyond our reasonable control and shall not affect the validity and enforceability of any remaining provisions.

8.12. English Language Controls. Notwithstanding any other provision of this Agreement, any translation of this Agreement is provided for your convenience. The meanings of terms, conditions and representations herein are subject to definitions and interpretations in the English language. Any translation provided may not accurately represent the information in the original English.


Prohibited Use

You may not use your Baetcoin Account to engage in the following categories of activity (“Prohibited Uses”). The specific types of use listed below are representative, but not exhaustive. If you are uncertain as to whether or not your use of Baetcoin Services involves a Prohibited Use, or have questions about how these requirements apply to you, please submit a request to our support. By opening a Baetcoin Account, you confirm that you will not use your Account to do any of the following:

  • Unlawful Activity: Activity which would violate, or assist in violation of, any law, statute, ordinance, or regulation, sanctions programs administered in the countries where Baetcoin conducts business, or which would involve proceeds of any unlawful activity; publish, distribute or disseminate any unlawful material or information
  • Abusive Activity: Actions which impose an unreasonable or disproportionately large load on our infrastructure, or detrimentally interfere with, intercept, or expropriate any system, data, or information; transmit or upload any material to the Baetcoin Site that contains viruses, trojan horses, worms, or any other harmful or deleterious programs; attempt to gain unauthorized access to the Baetcoin Site, other Baetcoin Accounts, computer systems or networks connected to the Baetcoin Site, through password mining or any other means; use Baetcoin Account information of another party to access or use the Baetcoin Site, or transfer your account access or rights to your account to a third party, unless by operation of law or with the express permission of Baetcoin
  • Abuse Other Users: Interfere with another individual’s or entity’s access to or use of any Baetcoin Services; defame, abuse, extort, harass, stalk, threaten or otherwise violate or infringe the legal rights (such as, but not limited to, rights of privacy, publicity and intellectual property) of others; incite, threaten, facilitate, promote, or encourage hate, racial intolerance, or violent acts against others; harvest or otherwise collect information from the Baetcoin Site about others, including without limitation email addresses, without proper consent
  • Fraud: Activity which operates to defraud Baetcoin , Baetcoin users, or any other person; provide any false, inaccurate, or misleading information to Baetcoin
  • Gambling: Lotteries; bidding fee auctions; sports forecasting or odds making; fantasy sports leagues with cash prizes; internet gaming; contests; sweepstakes; games of chance
  • Intellectual Property Infringement: Engage in transactions involving items that infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the law, including but not limited to sales, distribution, or access to counterfeit music, movies, software, or other licensed materials without the appropriate authorization from the rights holder; use of Baetcoin intellectual property, name, or logo, including use of Baetcoin trade or service marks, without express consent from Baetcoin or in a manner that otherwise harms Baetcoin or the Baetcoin brand; any action that implies an untrue endorsement by or affiliation with Baetcoin

Prohibited Businesses

In addition to the Prohibited Uses described above, the following categories of businesses, business practices, and sale items are barred from Baetcoin Services (“Prohibited Businesses”). Most Prohibited Businesses categories are imposed by Card Network rules or the requirements of our banking providers or processors. The specific types of use listed below are representative, but not exhaustive. If you are uncertain as to whether or not your use of Baetcoin Services involves a Prohibited Business, or have questions about how these requirements apply to you, please contact our support.

By opening a Baetcoin Account, you confirm that you will not use Baetcoin Services in connection with any of following businesses, activities, practices, or items:

  • Investment and Credit Services: Securities brokers; mortgage consulting or debt reduction services; credit counseling or repair; real estate opportunities; investment schemes
  • Restricted Financial Services: Check cashing, bail bonds; collections agencies.
  • Intellectual Property or Proprietary Rights Infringement: Sales, distribution, or access to counterfeit music, movies, software, or other licensed materials without the appropriate authorization from the rights holder
  • Counterfeit or Unauthorized Goods: Unauthorized sale or resale of brand name or designer products or services; sale of goods or services that are illegally imported or exported or which are stolen
  • Regulated Products and Services: Marijuana dispensaries and related businesses; sale of tobacco, e-cigarettes, and e-liquid; online prescription or pharmaceutical services; age restricted goods or services; weapons and munitions; gunpowder and other explosives; fireworks and related goods; toxic, flammable, and radioactive materials
  • Drugs and Drug Paraphernalia: Sale of narcotics, controlled substances, and any equipment designed for making or using drugs, such as bongs, vaporizers, and hookahs
  • Pseudo-Pharmaceuticals: Pharmaceuticals and other products that make health claims that have not been approved or verified by the applicable local and/or national regulatory body
  • Substances designed to mimic illegal drugs: Sale of a legal substance that provides the same effect as an illegal drug (e.g., salvia, kratom)
  • Adult Content and Services: Pornography and other obscene materials (including literature, imagery, and other media); sites offering any sexually-related services such as prostitution, escorts, pay-per view,  or adult live chat features
  • Multi-level Marketing: Pyramid schemes, network marketing, and referral marketing programs
  • Unfair, predatory or deceptive practices: Investment opportunities or other services that promise high rewards; Sale or resale of a service without added benefit to the buyer; resale of government offerings without authorization or added value; sites that we determine in our sole discretion to be unfair, deceptive, or predatory towards consumers
  • High-risk businesses: any businesses that we believe poses elevated financial risk, legal liability, or violates card network or bank policies

Conditional Use

Express written consent and approval from Baetcoin must be obtained prior to using Baetcoin Services for the following categories of business and/or use (“Conditional Uses”). Consent may be requested by contacting our support. Baetcoin may also require you to agree to additional conditions, make supplemental representations and warranties, complete enhanced on-boarding procedures, and operate subject to restrictions if you use Baetcoin Services in connection with any of following businesses, activities, or practices:

  • Money Services: Money transmitters, Digital Currency transmitters; currency or Digital Currency exchanges or dealers; gift cards; prepaid cards; sale of in-game currency unless the merchant is the operator of the virtual world; act as a payment intermediary or aggregator or otherwise resell any of the Baetcoin Services
  • Charities: Acceptance of donations for nonprofit enterprise
  • Games of Skill: Games which are not defined as gambling under this Agreement or by law, but which require an entry fee and award a prize
  • Religious/Spiritual Organizations: Operation of a for-profit religious or spiritual organization


Baetcoin uses multi-level systems and procedures to collect and verify information about you in order to protect Baetcoin and the community from fraudulent users, and to keep appropriate records of Baetcoin’s customers. Your access to one or more Baetcoin Services, and limits including withdrawal and deposit limits may be based on the identifying information and/or proof of identity you provide to Baetcoin.

Baetcoin may require you to provide or verify additional information, or to wait some amount of time after completion of a transaction, before permitting you to use any Baetcoin Services and/or before permitting you to engage in transactions beyond certain volume limits.

You may submit a request to our support to request larger limits. Baetcoin will require you to submit to Enhanced Due Diligence. Additional fees and costs may apply, and Baetcoin does not guarantee that we will raise your limits.

This policy describes how Baetcoin delivers communications to you electronically. We may amend this policy at any time by providing a revised version on our website. The revised version will be effective at the time we post it. We will provide you with prior notice of any material changes via our website.

Electronic Delivery of Communications

You agree and consent to receive electronically all communications, agreements, documents, notices, and disclosures (collectively, “Communications”) that we provide in connection with your Baetcoin Account and your use of Baetcoin Services. Communications include:

  • Terms of use and policies you agree to, including updates to these agreements or policies;
  • Account details, history, transaction receipts, confirmations, and any other Account or transaction information;
  • Legal, regulatory, and tax disclosures or statements we may be required to make available to you; and
  • Responses to claims or customer support inquiries filed in connection with your Account.

We will provide these Communications to you by posting them on the Baetcoin website, emailing them to you at the primary email address listed in your Baetcoin profile, communicating to you via instant chat, and/or through other electronic communication such as text message or mobile push notification.

Hardware and Software Requirements

In order to access and retain electronic Communications, you will need the following computer hardware and software:

  • A device with an Internet connection;
  • A current web browser that includes 128-bit encryption with cookies and Javascript enabled;
  • A valid email address (your primary email address on file with Baetcoin); and
  • Sufficient storage space to save past Communications or an installed printer to print them.

How to Withdraw Your Consent

You may withdraw your consent to receive Communications electronically by contacting our support. If you fail to provide or if you withdraw your consent to receive Communications electronically, Baetcoin reserves the right to immediately close your Account or charge you additional fees for paper copies.

Updating your Information

It is your responsibility to provide us with a true, accurate and complete e-maprivacil address and your contact information, and to keep such information up to date. You understand and agree that if Baetcoin sends you an electronic Communication but you do not receive it because your primary email address on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, Baetcoin will be deemed to have provided the Communication to you.

You may update your information by logging into your account and visiting your profile settings or by contacting our support team.


This Privacy Policy describes how Baetcoin collects, uses, stores, shares, and protects your information whenever you use, any Baetcion or third-party applications relying on such an API (the “Baetcoin Site”) or any Baetcoin Services. By using the Baetcoin Site and Baetcoin Services, you consent to the data practices prescribed in this statement. We may periodically post changes to this Privacy Policy on this page, and it is your responsibility to review this Privacy Policy frequently and we encourage you to visit this page often. When required by law, we will notify you of any changes to this Privacy Policy.


When you use Baetcoin Services, we collect information sent to us through your computer, mobile phone, or other access devices. This information may include your IP address, device information including, but not limited to, identifier, device name and type, operating system, location, mobile network information, and standard web log information, such as your browser type, traffic to and from our site, and the pages you accessed on our website. Baetcoin does not intentionally collect information from or about any individual who is under 13 years old.

If you create an account or use Baetcoin Services, we, or our affiliates vendors acting on our behalf may collect contact information like your name, email, and other similar information.

If you seek permissions to raise Fiat Currency withdraw and deposit limits associated with your Baetcoin Account, we may require you to provide additional information which we may use in collaboration with service providers acting on our behalf to verify your identity or address, and/or to manage risk. This information may include your date of birth, a copy of your government-issued identification, or other personal information. We may also obtain information about you from third parties such as credit bureaus and identity verification services.

When you use Baetcoin Services, we collect information about your transactions and/or your other activities on our website and we may continuously collect information about your computer, mobile device, or other access devices for fraud prevention purposes, to monitor for possible breach of your Baetcoin Account, and to identify any malicious software or other activity that may harm Baetcoin or its users.

You may choose to provide us with access to certain personal information stored by third parties such as social media sites (such as Facebook and Twitter). The information we have access to varies by site and is controlled by your privacy settings on that site and your authorization. By associating an account managed by a third party with your Baetcoin account and authorizing Baetcoin to have access to this information, you agree that Baetcoin may collect, store, and use this information in accordance with this Privacy Policy.

Finally, we may collect additional information you may disclose to our customer support team.


When you access our website or content or use our application or Baetcoin Services, we or companies we work with may place small data files called cookies or pixel tags on your computer or other devices. We use these technologies to:

  • Recognize you as a Baetcoin customer;
  • Customize Baetcoin Services, content, and advertising;
  • Measure promotional effectiveness; and
  • Collect information about your computer or other access devices to mitigate risk, help prevent fraud, and promote trust and safety.

We use both session and persistent cookies when you access our website or content. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent cookies remain on your browser until you erase them or they expire.

We also use Local Shared Objects, commonly referred to as “Flash cookies,” to help ensure that your account security is not compromised, to spot irregularities in behavior to help prevent fraud, and to support our sites and services.

We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of Baetcoin Services. The help section of most browsers or browser add-ons provides instructions on blocking, deleting, or disabling cookies.

You may encounter Baetcoin cookies or pixel tags on websites that we do not control. For example, if you view a web page created by a third party or use an application developed by a third party, there may be a cookie or pixel tag placed by the web page or application. Likewise, these third parties may place cookies or pixel tags that are not subject to our control and the Baetcoin Privacy Policy does not cover their use.


Throughout this policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. This Privacy Policy does not apply to personal information that has been anonymized so that it does not and cannot be used to identify a specific user. Baetcoin takes reasonable precautions, as described herein, to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

We store and process your personal and transactional information, including certain payment information, where Baetcoin facilities or our service providers are located, and we protect it by maintaining physical, electronic, and procedural safeguards in compliance with applicable laws. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

We store our customers’ personal information securely throughout the life of the customer’s Baetcoin Account. Baetcoin will retain your personal information for a minimum of five years or as necessary to comply with our legal obligations or to resolve disputes.


Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:

  • Provide Baetcoin Services and customer support you request;
  • Process transactions and send notices about your transactions;
  • Resolve disputes, collect fees, and troubleshoot problems;
  • Prevent and investigate potentially prohibited or illegal activities, and/or violations of our posted user terms;
  • Customize, measure, and improve Baetcoin Services and the content and layout of our website and applications;
  • Deliver targeted marketing, service update notices, and promotional offers based on your communication preferences; and
  • Verify your identity by comparing your personal information against third-party databases.

We will not use your personal information for purposes other than those purposes we have disclosed to you, without your permission. From time to time we may request your permission to allow us to share your personal information with third parties. You may opt out of having your personal information shared with third parties, or from allowing us to use your personal information for any purpose that is incompatible with the purposes for which we originally collected it or subsequently obtained your authorization. If you choose to so limit the use of your personal information, certain features or Baetcoin Services may not be available to you.

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We will never sell or rent your personal information to third parties.

Any communications we send to you will either be related to your account or will be related to Baetcoin services or products. In the event Baetcoin sends any communication to you which is not related specifically to your account, Baetcoin will provide you with an “unsubscribe” mechanism through which you may opt out of receiving other similar messages in the future.


We may share your personal information with:

  • Third party identity verification services in order to prevent fraud. This allows Baetcoin to confirm your identity by comparing the information you provide us to public records and other third party databases. These service providers may create derivative data based on your personal information that can be used solely in connection with provision of identity verification and fraud prevention services;
  • Service providers under contract who help with parts of our business operations such as bill collection, marketing, and technology services. Our contracts require these service providers to only use your information in connection with the services they perform for us, and prohibit them from selling your information to anyone else;
  • Financial institutions with which we partner;
  • Companies or other entities that we plan to merge with or be acquired by. Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your personal information. You will receive prior notice of any change in applicable policy;
  • Companies or other entities that purchase Baetcoin assets pursuant to a court-approved sale under U.S. Bankruptcy law;
  • Law enforcement, government officials, or other third parties when:
    • We are compelled to do so by a subpoena, court order, or similar legal procedure; or
    • We believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our User Agreement; and
  • Other third parties with your consent or direction to do so.

Before Baetcoin shares your information with any third party that is not acting as an agent to perform tasks on behalf of and under the instructions of Baetcoin, Baetcoinwill enter into a written agreement requiring that the third party to provide at least the same level of privacy protection as required hereunder.

If you establish a Baetcoin account indirectly on a third party website or via a third party application, any information that you enter on that website or application (and not directly on a Baetcoin website) will be shared with the owner of the third party website or application and your information may be subject to their privacy policies.

In general, we will notify you of material changes to this policy by updating the last updated date at the top of this page, and we will provide you with explicit notice of material changes as required by law. We recommend that you visit this page frequently to check for changes.


You are entitled to review, correct, or amend your personal information, or to delete that information where it is inaccurate, and you may do so at any time by logging in to your account and clicking the Profile or My Account tab. This right shall only be limited where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question, or where the rights of persons other than you would be violated. If you close your Baetcoin account, we will mark your account in our database as “Closed,” but will keep your account information in our database for a period of time described above. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if you close your account, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, as required by law, or in accordance with this Privacy Policy.


If you have questions or concerns regarding this policy, or if you have a complaint, you can contact us on our support page.